Customer Service Specialist

2 weeks ago


WaltononThames, Surrey, United Kingdom Stonegate Group Full time

Company Overview:

Pub & Dining, a subsidiary of the Stonegate Group, is a leading operator of pubs, bars, and late-night venues in the United Kingdom.

We have a range of popular brands including Slug & Lettuce, Be At One and Popworld.

Salary: £19,000 - £22,000 per annum (dependent on experience)

Job Description:

We are seeking an experienced Customer Service Specialist to join our team at The Anglers pub in Walton-on-Thames. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service to our guests, ensuring they have a memorable experience every time they visit us.

Responsibilities:

  • Welcome and engage every guest, providing a warm and welcoming atmosphere
  • Prepare and serve high-quality food and drink to our guests' satisfaction
  • Make recommendations that elevate guest experiences and drive sales
  • Maintain a clean and safe environment for guests and colleagues alike

Requirements:

  • Must be at least 18 years old as this role involves the sale of alcohol
  • Excellent communication and interpersonal skills
  • Able to work flexibly, including weekends and bank holidays

Benefits:

  • Flexible working arrangements
  • VIP entry to our pubs and bars
  • 25% off food and drink across over 800 sites
  • Early access to earned wages
  • Join team socials and create friendships for life
  • Award-winning development programmes

What We Offer:

We offer a competitive salary, plus benefits and opportunities for career development. If you are passionate about delivering exceptional customer service and joining a dynamic team, we would love to hear from you



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