Retail Operations Coordinator
5 days ago
COOK Trading Ltd is looking for a Retail Operations Coordinator to join our team. This is a hybrid role with 3 days minimum in either Sittingbourne or Tonbridge Office. You will be the first line of support for our shops on the phone and via email. Collaborating with other teams you will always seek improvements, are retail focused and support new working practices by providing clear communications and instructions for our shop teams.
Key Responsibilities
- Be the first line of support for our shops on the phone and via email.
- Collaborating with other teams you will always seek improvements, are retail focused and support new working practices by providing clear communications and instructions for our shop teams.
- Provide high quality written communications for our shop teams through our weekly bulletin, work instruction one pagers and daily emails. Collating key information from across the business and delivering it in a timely manner & digestible format.
Requirements
- Experience of working in Retail, preferably at a management level.
- Confidence in new situations and the ability to solve problems and keep smiling under pressure.
- You have great verbal and written communicator with a high standard of spoken and written English and a good level of IT skills in Word, Excel and Outlook.
- Highly organised with an eye for detail with the drive and passion to implement and improve current processes where needed.
- Able to build and develop good relationships.
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