London Courier Service
3 days ago
About The Zedify Group:
We're looking for a skilled Cargo Bike Rider to join our team and help us transform the logistics sector in cities.
Our cargo bike-first model is designed to enhance brands, reduce costs, and provide a sustainable solution that's over 90% lower carbon than traditional methods.
As a Cargo Bike Rider, you'll be responsible for delivering packages to our valued customers in a timely and efficient manner, while representing our partners brand through excellent customer service.
The role requires a flexible schedule with 3-5 days per week availability, allowing you to balance work and personal life.
Key Responsibilities:- Deliver packages safely and efficiently using a company-provided bicycle to ensure timely delivery.
- Pick up and deliver packages promptly and accurately while adhering to established delivery schedules to meet our high standards.
- Interact professionally with customers during deliveries and address any inquiries or concerns to build trust and loyalty.
- Maintain a high level of professionalism and adhere to our partners uniform and appearance standards to represent our brand positively.
- Use handheld devices and company-provided technology to scan packages, track deliveries, and update delivery status in real-time to optimize efficiency.
- Securely load and unload packages to prevent damage during transportation and guarantee customer satisfaction.
- Report any discrepancies, delays, or other issues to the appropriate supervisor or manager promptly to address any concerns.
- Adhere to all traffic and safety regulations while cycling and operate the bicycle in a safe and responsible manner to minimize risk.
- Comply with all company policies, practices, and procedures to maintain a positive work environment.
- Excellent communication and interpersonal skills to interact with customers and build strong relationships.
- Ability to work independently, manage time efficiently, and meet delivery deadlines to meet our high standards.
- Physical fitness and ability to ride a bicycle for extended periods in varying weather conditions to ensure timely delivery.
- Punctual, presentable, trustworthy, and reliable to represent our brand positively.
- Comfortable using handheld devices and technology for tracking and updating delivery information to optimize efficiency.
- Available to work 3-5 days per week with flexible scheduling to accommodate your needs.
- Access to ONSI for store discounts and employee wellbeing services, including counselling to support overall wellbeing.
- Salary: £13.15PH/£14.73PH inc Holiday Pay (Real living wage employer) to reflect the value of your contributions.
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