Store Team Member
3 weeks ago
We are JD Group, a leading retailer in the UK, and we're looking for a talented individual to join our team as a Store Colleague - Customer Service. As a Store Colleague, you will be the face of our brand, providing exceptional customer service and ensuring that our customers have an unforgettable shopping experience.
Key Responsibilities:
- Engage with customers, providing them with a personalized shopping experience and exceeding their expectations.
- Support a culture of exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.
- Play a key role in creating a safe and compliant operating environment for all colleagues and customers.
- Stay up-to-date with product knowledge training, enabling you to provide expert advice to customers and support their buying decisions.
- Follow processes and policies, ensuring that our store runs smoothly and efficiently.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Experience of working in a fast-paced retail environment, with a proven track record of delivering exceptional customer service.
- A passion for customer service and a commitment to exceeding customer expectations.
- Ability to work effectively in a team, with a positive and flexible attitude.
- Knowledge of local market trends and competitor activity, with the ability to identify opportunities to drive sales and growth.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- A fun and dynamic work environment, with a team of like-minded individuals.
- Discounts on JD Group products and services.
- Access to training and development programs, enabling you to enhance your skills and knowledge.
We're an equal opportunities employer and welcome applications from all qualified candidates. If you're passionate about customer service and want to join a dynamic and forward-thinking team, we'd love to hear from you.
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