Coffee Shop Supervisor

1 day ago


Belfast, United Kingdom NI Hospice Full time

The Northern Ireland Hospice is seeking a highly skilled Coffee Shop Supervisor to join their team at The Old School House Coffee Shop. As a Coffee Shop Supervisor, you will be responsible for creating a welcoming atmosphere for customers, ensuring the effective operation of the cafe, and supporting the Coffee Shop Manager in achieving the financial and social targets set by the Northern Ireland Hospice.



Key Responsibilities:


  • Ensure the smooth operation of the coffee shop, including the preparation of food and beverages, and maintaining a high level of customer service.
  • Support the Coffee Shop Manager in achieving the financial and social targets set by the Northern Ireland Hospice.
  • Deputise for the Coffee Shop Manager as required.
  • Maintain a clean and safe working environment, adhering to health and safety regulations.
  • Develop and implement strategies to improve customer satisfaction and loyalty.


Requirements:


  • Experience in the preparation of food and beverages.
  • Basic numeracy and literacy skills.
  • Cash handling experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.


The Northern Ireland Hospice offers a competitive salary of £11,989 per annum, plus benefits including 25 days annual leave, 10 bank holidays, staff wellbeing and employee assistance programme, occupational sick pay, and comprehensive induction training programme.



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