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Customer Support Specialist
2 months ago
Join Sun Chemical's Dynamic Team as a Customer Support Technician
About the Role:
We are seeking a highly skilled and motivated Customer Support Technician to join our team at Sun Chemical. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide technical support to customers via phone, email, and other communication channels
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
Requirements:
- Authorisation to work in the UK
- Strong technical skills and knowledge of relevant software and systems
- Excellent communication and interpersonal skills
About Sun Chemical:
Sun Chemical is a leading producer of packaging and specialty inks, coatings, and materials. We are a member of the DIC Group, a global leader in the development and production of chemical products.