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Sales Associate
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London, Greater London, United Kingdom Harrods Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Harrods. As a Sales Associate, you will be responsible for providing exceptional customer service, demonstrating a thorough knowledge of our products, and building strong relationships with customers to achieve business goals.Key Responsibilities:Provide...
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Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our Food Hall team at Harrods. As a Sales Associate, you will be responsible for providing exceptional customer service, demonstrating a strong knowledge of our food and drink products, and working collaboratively with our production kitchen to ensure seamless food preparation and counter replenishment.
Key Responsibilities:
- Provide world-class customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
- Develop and maintain a strong knowledge of our food and drink products, including ingredients, preparation methods, and nutritional information.
- Work closely with our production kitchen to ensure accurate and timely food preparation, and to maintain a clean and organized work environment.
- Assist customers with their lunch selections, preparing and serving food items as needed.
- Maintain a high level of product knowledge, including food safety and handling procedures.
- Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Strong knowledge of food safety and handling procedures, with the ability to maintain a clean and organized work environment.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
- Basic math skills, with the ability to handle cash and operate a point-of-sale system.
- Availability to work a variety of shifts, including mornings, afternoons, and weekends.
About Us
Harrods is a world-renowned department store with a rich history and heritage. We are committed to providing our customers with an exceptional shopping experience, and we are seeking a Sales Associate who shares our passion for customer service and product knowledge.
What We Offer:
- A competitive salary and benefits package, including a company pension and 22 days' holiday.
- Opportunities for career advancement and professional development.
- A fun and dynamic work environment, with a team of passionate and dedicated colleagues.
- A 33% discount on all food and drink purchases, as well as access to exclusive employee events and offers.