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Sales Associate

2 months ago


London, Greater London, United Kingdom Harrods Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our Food Hall team at Harrods. As a Sales Associate, you will be responsible for providing exceptional customer service, demonstrating a strong knowledge of our food and drink products, and working collaboratively with our production kitchen to ensure seamless food preparation and counter replenishment.

Key Responsibilities:

  • Provide world-class customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Develop and maintain a strong knowledge of our food and drink products, including ingredients, preparation methods, and nutritional information.
  • Work closely with our production kitchen to ensure accurate and timely food preparation, and to maintain a clean and organized work environment.
  • Assist customers with their lunch selections, preparing and serving food items as needed.
  • Maintain a high level of product knowledge, including food safety and handling procedures.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Strong knowledge of food safety and handling procedures, with the ability to maintain a clean and organized work environment.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Basic math skills, with the ability to handle cash and operate a point-of-sale system.
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends.

About Us

Harrods is a world-renowned department store with a rich history and heritage. We are committed to providing our customers with an exceptional shopping experience, and we are seeking a Sales Associate who shares our passion for customer service and product knowledge.

What We Offer:

  • A competitive salary and benefits package, including a company pension and 22 days' holiday.
  • Opportunities for career advancement and professional development.
  • A fun and dynamic work environment, with a team of passionate and dedicated colleagues.
  • A 33% discount on all food and drink purchases, as well as access to exclusive employee events and offers.