Managed Services Delivery Specialist
14 hours ago
Managed Services Delivery Specialist
About the Role:We are seeking a highly skilled and experienced Managed Services Delivery Specialist to join our team at Global Technology Solutions Ltd. As a key member of our team, you will play a vital role in delivering managed IT support services and product-based managed solutions to our customers.
This is an exciting opportunity to combine project management and technical skills to drive customer satisfaction and develop expertise in managed IT services.
Key Responsibilities:- Lead the delivery and successful deployment of managed IT support services to ensure customer satisfaction.
- Plan, organize, and execute managed service deployments, ensuring on-time delivery aligned with customer needs.
- Document solutions and tailor IT processes for efficient, customer-focused support.
- Meet project deadlines, gross margin goals, and utilization targets, while maintaining high levels of customer satisfaction.
We are looking for someone who has experience in a Managed Service Provider (MSP) role with project delivery experience, and who is familiar with client technologies such as Azure, antivirus/security tools, email filtering, AV/XDR, and network configurations.
What We Offer:A competitive salary of £32,000 - £35,000 per annum, depending on experience and qualifications, plus a range of benefits including hybrid working options, flexible hours, and opportunities for professional development.
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