Neighbourhood Housing Manager

2 days ago


Cardiff, Cardiff, United Kingdom 1-Tom-Plumber Tulsa Full time

**Job Overview**

We are seeking a skilled Neighbourhood Officer to join our team at 1-Tom-Plumber Tulsa. This is a 6-month fixed-term contract opportunity to deliver high-quality housing management services.

As a key member of our team, you will play a vital role in ensuring the provision of excellent housing services that prioritize the needs and well-being of tenants.

The Opportunity:

This role aims to cover schemes in Blaenau Gwent and East Cardiff. Your primary responsibility will be to deliver a person-centred housing management service, embracing a compassionate and collaborative approach to foster stable and sustainable communities.

What We Need from You:

  • Housing Qualifications or Experience: Relevant qualifications or ability to demonstrate housing knowledge and experience.
  • Housing Law Knowledge: Sound knowledge and application of housing law, legislation, and issues, including the Renting Homes Wales Act.
  • Modern Housing Management: Understanding of compassionate and modern housing management methodologies, such as restorative approaches and trauma-informed service models.
  • IT Literacy: IT literate with ability to use a range of software and systems.
  • Equality and Diversity: Understanding and experience of Equality and Diversity in service delivery.

What's Included:

  • Wellbeing Support: Access to wellbeing support for your mental health and wellbeing.
  • Dedicated Learning Team: A dedicated learning and development team to support your professional growth.
  • Free DBS Check: A free Disclosure and Barring Service check.
  • Onsite Parking: Onsite parking facilities for easy access.
  • Annual Leave: 26 days annual leave per annum (pro rata), plus bank holidays.
  • Excellent Work-Life Balance: Opportunities for agile working and flexible arrangements to achieve an excellent work-life balance.
  • Car User Allowance: Essential car user allowance for travel expenses.

Salary: £38,844.00 per annum (FTE) plus essential car user allowance. Location: Based from our Head Office (CF24 1GG), but is a community-based role, requiring travel and expenses to be discussed at interview.



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