Lodge Manager

2 weeks ago


London, Greater London, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking an exceptional Lodge Manager to join our team at King Henry Lodge Chingford. As a key member of our staff, you will be responsible for coordinating the development and related activities, ensuring a positive experience for our Home Owners.

This varied and interesting role will see you managing the maintenance of the property, providing a first-class service to Owners, and liaising with customers and suppliers. You will be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners.

We are looking for someone with a background in administration and customer service, who is passionate about providing excellent customer service and has excellent administration skills.

Key Responsibilities:

  • Manage the maintenance of the property
  • Provide a first-class service to Owners
  • Liaise with customers and suppliers
  • Coordinate activities and events for Owners
  • Manage contractors and schedule maintenance
  • Complete health and safety checks

Requirements:

  • Experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors
  • Excellent customer service skills
  • Accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook

What We Offer:

  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, managing over 220 developments nationally. We are looking for the very best people to join our business and adopt our values. If you want to be part of our success story, apply today.


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