Volunteer Retail Coordinator
2 weeks ago
We are seeking a results-driven and customer-focused individual to join our team as a Lead Volunteer at our charity shop in Mirfield. As a key player in our team, you will be responsible for driving sales growth, delivering exceptional customer experiences, and contributing to the overall success of our shop.
About the RoleIn this role, you will be responsible for:
- Managing stock levels, processing donations, and pricing items for sale;
- Delivering outstanding customer service, responding to customer queries, and resolving issues promptly;
- Maintaining store displays, re-stocking shelves, and contributing to visual merchandising efforts;
- Collaborating with colleagues to achieve sales targets and drive business growth;
- Covering shifts in the absence of paid staff, when trained and confident.
Requirements:
- A passion for working with customers and delivering exceptional service;
- Proven ability to work effectively within a team environment;
- Reliability and flexibility to meet changing business needs;
- Strong communication and interpersonal skills.
What We Offer:
- A competitive hourly rate of around £10-12 per hour;
- The opportunity to develop new skills and enhance your employability;
- A dynamic and supportive team environment;
- The satisfaction of knowing you're making a difference in your community.
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