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Client Relationship Manager
2 months ago
We are seeking a highly motivated and organized Client Relationship Manager to join our team at Burgh Recruitment Ltd (Financial Services). As a key member of our Client Relations team, you will be responsible for delivering exceptional client service and support to our clients and financial consultants.
Key Responsibilities:
- Proactively manage day-to-day tasks, including case management and client support
- Liaise with providers to ensure seamless service delivery to clients
- Work to FCA-approved standards, ensuring compliance and data protection guidelines are met
- Utilize various software packages for data entry and monitoring of client databases
- Prioritize workload to meet client expectations and deliver exceptional service
- Provide efficient client relations support to consultants through effective communication
- Work with the Head of Client Relations to coordinate and implement office procedures
Requirements:
- High degree of personal motivation, organizational skills, and ability to manage workload
- Willingness to undertake exams to further knowledge within the Financial Services industry
- Understanding of the wealth management industry and standard business processes
- Proactive, tenacious, and initiative-taking individual with a positive disposition and can-do attitude
- Attention to detail, accuracy, and ability to work under pressure and to deadlines
- Strong communication skills, including face-to-face, phone, and email
- High level of confidentiality and discretion
- Understanding of the importance of compliance and GDPR in financial services
Benefits:
- Comprehensive induction program
- Pension
- Annual salary review
- Annual bonus scheme
- Study support, both financially and time to study during the working day
- 30 days holiday allowance plus bank holidays and birthday off
- Access to a commercial gym
- Access to BUPA Employee Assistance Program
- Fabulous company events
- Sick pay
About Us:
Burgh Recruitment Ltd (Financial Services) is a leading, highly regarded FTSE 250 Wealth Management company distributing a range of Investment and Retirement products and financial solutions to a High Net Worth client base. We have funds under management in excess of £181.9bn and are well-established and highly successful. Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice.
When applying for this role, you will be directed to the application site of Burgh Recruitment. Please ensure you tick the Privacy Policy box and click the green 'apply to this job' at the bottom of the application page. Once your application is completed, you will receive a confirmation email from Burgh Recruitment.
