Customer Experience Coordinator

2 weeks ago


Bushey, Hertfordshire, United Kingdom LEMONCLOUD RECRUITMENT Full time

Customer Experience Coordinator

We are seeking a customer-focused individual to join our team as a Customer Experience Coordinator. In this role, you will be responsible for delivering exceptional customer experiences and ensuring clients receive seamless support.

This is an excellent opportunity for someone looking to develop their career in a collaborative office environment. As a Customer Experience Coordinator, you will work closely with our Financial Planner to ensure efficient delivery of services and communication, aligned with our business processes.

The ideal candidate will have outstanding customer service skills, excellent communication skills, and the ability to work well under pressure. You will be part of a supportive team where professional friendships thrive, and team members feel valued.

Key Responsibilities:

  • Deliver exceptional customer experiences
  • Ensure clients receive seamless support
  • Work closely with the Financial Planner to ensure efficient delivery of services

Benefits:

We offer a comprehensive benefits package, including 23 days holiday plus bank holidays, shut down out of Christmas, 4 Growth days, Paid time off to do something to better yourself, 6 Care days Paid time off to care for those closest to you, Flexi-time, and more.

Estimated Salary: £27-28K per annum



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