Ecommerce Retail Operations Manager

2 days ago


Chichester, West Sussex, United Kingdom Majestic Wine Warehouses Ltd. Full time
Company Overview

Majestic Wine is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company has undergone an ambitious transformation and turnaround programme, resulting in record market share growth, a new product range, a new website, and six new stores. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits, and beers both online and in-store.

Salary & Benefits

The estimated salary for this role is £35,000 - £40,000 per annum, depending on experience. The benefits package includes a competitive performance bonus, up to 20% staff discount, career development opportunities, contributory Company Pension Plan, life assurance, uniform provided, and 29 days holiday including public and bank holidays.

Job Description

This role will give you a detailed understanding and experience of all operational, service, and leadership standards expected to become a future Majestic Store Manager. You will work through the career pathway training programme with the support of your Store Manager setting you up for future success.

  • Drive store performance by maximising sales opportunities and optimising KPI performance in store.
  • Sell the story not the discount by taking ownership of your wine knowledge and constantly learning about our products to support your WSET qualification and confidence in selling.
  • Take accountability and pride for the physical appearance and maintenance of your store both internally and externally.
Required Skills & Qualifications

You will need:

  • Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment.
  • Self-motivated, able to thrive when working alone and as part of a team.
  • Excellent communication and time management skills.
  • A passion to learn more and pass level 2 & 3 WSET wine qualifications.
  • A full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What's In It For You

This role offers a chance to grow and develop in a company that's revolutionising retail. You will have access to wine tasting events, Retail Trust which includes discounted shopping cards, gift vouchers, and counselling services. You will also receive full training and continued support throughout your career with Majestic Wine.



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