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Distribution Centre Operations Lead
2 months ago
About JD Sports
Established in 1981, JD Sports is a leading omni-channel retailer of Sports Fashion, Outdoors, and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.
We are a FTSE100 publicly quoted company, listed on the London Stock Exchange since 1996, and continue to grow in the UK and internationally.
Our Vision
We want to be the leading global omnichannel retailer in the sports and outdoor industry. To achieve this, we are looking for talented individuals who share our strategic goals of being a people-led, innovative, and customer-focused organisation that provides operational excellence while identifying new areas of growth.
Job Summary
We are seeking an experienced Operations Manager to join our Distribution Centre team. As an Operations Manager, you will be responsible for leading and developing a team of Managers to deliver the Distribution business plan within the agreed budget.
Key Responsibilities
- Lead by Example: Ensure all colleagues work in line with required Company Standards and all Health and Safety measures, creating and maintaining a safety-first culture.
- Compliance: Comply with all company Health and Safety policies and procedures, ensuring a safe working environment for all and always work within defined safety areas.
- Safety Breaches: Escalate any safety breaches or potential risks to relevant site Management and/or the H&S team.
- Leading a Safety-First Culture: Challenge unsafe working practices in a value-led manner and actively seek to improve H&S procedures across the site.
- Operational Strategy: Support your line manager in the planning and execution of the operational strategy, ensuring the site delivers against defined KPIs while meeting and supporting the changing business needs.
- Partnerships: Partner with peers and other key contacts throughout Distribution, Head Office, and Stores.
- Productivity and Efficiency: Maximise productivity, efficiency, and quality and deliver operational plans through the effective management of direct reports.
- Capacity and Stock Issues: Partner with the Planning team to define headcount requirements in line with the business plan, as well as manage capacity and stock issues.
- People Strategy: Work with key business partners to ensure the site has an effective people strategy, including succession planning and team development at all levels.
- Continuous Improvement: Identify, facilitate, and implement initiatives for continuous improvements in methodology, quality, effectiveness, and consistency of process.
- Budgets and Forecasts: Support the Lead Operations Managers in the development of budgets and forecasts for both capital and revenue expenditure.
- Colleague Development: Develop all colleagues through appropriate interventions, such as probationary reviews, appraisals, PDPs, and frequent and candid conversations to drive high-performing individuals and teams.
- Performance Management: Adhere to performance, conduct, and absence management processes to ensure underperformance of individuals and teams is managed appropriately.
- Reward and Recognition: Identify appropriate reward and recognition opportunities to drive engagement on site, ensuring a consistent approach is achieved.
- Employee Relations: Ensure that all employee relations issues are managed in line with Company Policy and legal requirements.
Requirements
- Managerial Experience: Managerial experience within a similar size manufacturing, processing, or distribution environment.
- Automation Experience: Automation experience.
- Team Management: Worked with large teams and large-scale operations.
- Multi-Channel Experience: Multi-channel experience.
- Health and Safety Knowledge: Proven working knowledge of Health & Safety and legal requirements within a distribution environment.
- Data Analysis: Ability to interpret data and effectively apply outcomes to the needs of the business.
- Team Dynamics: Knowledge of team dynamics and the effects of a positive working environment.
- Leadership and Motivation: Demonstrate the ability to coach, lead, and motivate large teams to deliver results.
- Budget Management: Experience of working within set budgetary and performance-targeted workplaces.
- Communication: Able to clearly communicate at all levels (direct and indirect reports), delegating to the appropriate level.
- Adaptability and Self-Awareness: Adaptable and self-aware.
- Decision-Making: Ability to make decisions based on evaluation of risks, impact of decision on all departments, and knowledge of the business.
- Influencing: Ability to influence peers and senior Managers.
What We Offer
- Free Parking
- Incremental Holiday Allowance
- Staff Discount On JD Group and other brands within the organisation
- Pension Scheme
- Personal Development Opportunities
