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Residential Deputy Manager
2 months ago
Swanton Care & Community Ltd is seeking a highly skilled and dedicated Deputy Manager to join our team at our four-bed residential home for children aged 5-17 years. Our home provides a safe and nurturing environment for young people with learning disabilities, challenging behavior, and complex needs.
Main Responsibilities- Support the Registered Manager in the running of the home, particularly in their absence.
- Lead shifts and support the team to provide practical assistance and emotional support to empower our young people to achieve their goals and aspirations.
- Assist the Registered Manager with reviewing budgets, staff rotas, complaints, and relationship building with external regulatory bodies.
At Swanton Care & Community Ltd, we believe that children and young people with complex mental health histories require nurturing and therapy in equal parts. Our aim is to provide outcome-based support in a safe, welcoming, homely, and stimulating environment for children and young people with complex and additional needs.
Key Responsibilities- Ensure that the Home meets the standards and expectations of its Statement of Purpose.
- Support the Registered Manager and take charge of the home in their absence.
- Safeguard and promote the welfare of the young people and ensure that the quality of care provided is consistent with Standards.
- Establish and maintain a competent, motivated, and confident staff team and offer leadership, managerial direction, guidance, and support to the staff team.
- Ensure that the Home's policies and procedures are adhered to and that resources are managed effectively.
- Monitor systems for the efficient administration of the Home and ensure that the fabric of the Home, equipment, appliances, and grounds are maintained to the highest order in accordance with Health and Safety requirements.
- Liaise on behalf of the Registered Manager with Local Authorities, Schools, Health, and other professionals to achieve best outcomes for young people as directed by the Registered Manager.
- Actively promote the Home's equal opportunity and anti-discriminatory practice policies.
- Ensure that all young people are registered with relevant medical services and that they attend all their appointments.
- Monitor medication administration records for all young people and carry out unplanned audits of medication in the Home as directed by the Registered Manager.
- Responsible for supervising the staff team and carrying out supervision sessions as requested by the Registered Manager.
- Ensure that all key workers are effectively conducting key work sessions and maintaining all case records up to date.
All young people are equally entitled to have their needs met in a fair and balanced way. Deputy Managers are responsible for promoting equal opportunities for all and for challenging any behavior or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, or any other perceived difference.
Specific Duties and Responsibilities- Meet the needs of the young people through ensuring that each young person has a plan which reflects their care, education, social, emotional, cultural, and therapeutic and health needs.
- Ensure that the placement plan is regularly reviewed as directed by the Registered Manager.
- Assist the Registered Manager in allocating a Key Worker and a Co-Key Worker when necessary, for each person with the principal responsibility of implementing the Care Plan.
- Establish and monitor high-quality standards of care in line with Standards and the Home's Statement of Purpose and developing quality assurance measures to ensure these standards are maintained.
- Monitor systems in which the young people are consulted about the quality of care they receive.
- Work in partnership with parents, carers, and other professionals to safeguard and promote the welfare of young people.
- Attend and contribute to our young people's care planning and review meetings as directed by the Registered Manager.
- Ensure a high level of staff retention.
- Assist the Registered Manager in developing a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to contribute to decision-making.
- Assist with on-call duties.
- Ensure that all new staff receive a proper induction to the Home in line with Business policy.
- Ensure that each member of staff has a supervision contract and receives supervision in a frequent and timely manner.
- Ensure that each member of staff has a personal development plan.
- Ensure that each member of staff receives regular reviews during their probationary period.
- Attend team meetings to facilitate communication and provide opportunities for consultation and staff development.
- Report and assist the Manager in resolving issues of staff motivation and morale.
- Report and assist the Manager in issues related to conduct and competence of staff.
- Promote personal and professional development through the appropriate delegation of duties and responsibilities.
- Ensure adequate staffing levels that meet the needs of the Home as directed by the Registered Manager.
- Ensure that budgets are managed effectively, and the use of finances is properly monitored.
- Ensure that the Business vehicle(s) are clean and regularly maintained and not damaged.
- Monitor closely the fabric of the building (including fixtures, amenities, and grounds) and take remedial action where necessary.
- Develop in consultation with children, adults, and staff routines in relation to all aspects of care.
- Clarify expectations in relation to maintaining the Home in a clean and orderly condition.
- Monitor recording systems in place and ensure that they comply with required standards.
- Attend to all administration issues in relation to the Home as delegated by the Registered Manager and/or in their absence.
- Receive training appropriate to role and maintain an up-to-date training profile.
- Maintain up-to-date knowledge of the statutory and procedural framework for residential care and communicate this to staff as appropriate.
- Undertake any other Managerial duties as may be delegated by the Registered Manager.
This post requires the Deputy Manager to do varying shifts, which include early morning and late evening work and an on-call rota system. The post holder also is required to work weekends as part of a rota and Bank Holidays. On occasions, you may be requested to change your rota at short notice to ensure the contingencies of the service are covered. This may also include covering at short notice in an emergency situation.
In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Registered Manager.
This post requires the holder to have a clear enhanced DBS check.
