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Sales Support Specialist

4 weeks ago


Kent, United Kingdom Vertical Advantage Limited Full time
About the Role

This position supports National Account Managers and the Business Development Manager by providing top-tier service for a wide range of clients. The ideal candidate will have a background in sales administration and customer service, and thrive in a structured, team-oriented environment.

Key Responsibilities

Provide comprehensive support to National Account Managers, supporting with client communication, invoicing, and resolving issues. Oversee sample requests, managing the process for new and potential client inquiries. Engage potential new clients to support business growth. Manage day-to-day customer service activities, including phone and email support, for an extensive telephone customer base. Upsell products to existing and new customers.

Requirements

Experience in sales administration, including proficiency in Excel. Excellent communication skills. Familiarity with stock management and customer-facing roles. A friendly, open-minded, and empathetic personality to support a strong team culture.

What's Offered

25 days of annual leave. Career development in a thriving business. 5 days a week in-office. Staff canteen. Comprehensive welfare and mental health support.