Technical Support Specialist
4 days ago
We are seeking a dedicated and skilled technical support specialist to join our dynamic team at The Training and Compliance Hub Limited. In this role, you will be responsible for providing exceptional technical support and maintenance services for x-ray equipment across the UK.
You will work directly on-site with clients, ensuring that all machinery operates efficiently and effectively while delivering outstanding customer service.
The key responsibilities of this position include:
- Conduct regular inspections, maintenance, and repairs on equipment at customer locations.
- Travel nationally at short notice to service calls.
- Train customers on the operation and maintenance of their equipment.
- Maintain accurate records of service visits, repairs, and customer interactions.
- Ensure compliance with health and safety regulations during all service activities.
Our ideal candidate is multi-skilled in electrical, mechanical, and PC systems and proficient in using diagnostic tools and software related to equipment maintenance. A valid driving licence is required for travel to various client sites. If you are passionate about engineering and enjoy working in a hands-on environment, we encourage you to apply for this exciting opportunity as a Technical Support Specialist.
Salary Information
We offer a competitive salary of £55,000 - £65,000 per annum, depending on experience. This figure is based on industry standards for similar positions in the UK, taking into account the level of expertise required and the responsibility involved. Our company offers a comprehensive benefits package, including access to ongoing training and development opportunities, to ensure your continued growth and success in this role.
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