Garden Centre Customer Service Manager
7 days ago
Job description
">As a Garden Centre Customer Service Manager, you will be responsible for leading the front-of-house team to deliver an exceptional customer experience. This involves managing staff, maintaining high standards of quality and hygiene, and ensuring that customers receive a warm welcome and enjoy a memorable dining experience.
Responsibilities
">- Lead and motivate the front-of-house team to achieve high standards of customer service.
- Maintain high standards of cleanliness and hygiene in the restaurant and kitchen areas.
- Develop and implement effective customer service strategies to drive sales and improve customer satisfaction.
- Manage staff rotas, conduct performance reviews, and provide ongoing training and development opportunities.
- Collaborate with the kitchen team to ensure smooth service delivery and maintain high standards of quality and presentation.
Requirements
">To succeed in this role, you will need:
- Proven experience in a similar leadership role or within a fast-paced environment.
- Excellent leadership and communication skills.
- Able to work well under pressure and as part of a team.
- Knowledge of food safety and hygiene practices.
- Able to train and develop others.
Salary and benefits
">£27,000 - £29,000 per annum, plus benefits package.
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