Tenancy and Estates Manager
1 month ago
Job Title: Tenancy and Estates Manager
Job Reference: Not applicable
Location: Remote
Job Type: Full-time
Salary: Competitive
About Us: 5 Star Recruitment is a leading recruitment agency specializing in social housing and property management.
About the Role:
We are seeking an experienced Tenancy and Estates Manager to join our team. As a Tenancy and Estates Manager, you will be responsible for managing a portfolio of social housing properties, ensuring that they are well-maintained and that tenants receive excellent customer service.
Key Responsibilities:
- Manage a portfolio of social housing properties, including tenancy and estates management
- Provide excellent customer service to tenants, responding to their queries and concerns in a timely and professional manner
- Work closely with other departments, including repairs and maintenance, to ensure that properties are well-maintained and that tenants receive the support they need
- Conduct regular inspections of properties to ensure that they are being maintained in line with tenancy agreements
- Develop and implement strategies to improve tenant satisfaction and reduce arrears
- Work with tenants to resolve any issues or concerns they may have, providing support and guidance as needed
- Maintain accurate records of tenant interactions, including correspondence and meetings
- Collaborate with other teams to ensure that compliance checks are carried out in line with current regulations
- Identify and report any health and safety risks or concerns to the relevant departments
Requirements:
- Minimum of 2 years' experience in a similar role, preferably in social housing or property management
- Excellent communication and interpersonal skills, with the ability to work with a diverse range of people
- Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects
- Ability to work independently and as part of a team, with a flexible approach to work
- Knowledge of housing law and regulations, including the Housing Act 2004 and the Equality Act 2010
- Ability to maintain accurate records and reports, with a high level of attention to detail
- Good IT skills, including Microsoft Office and case management systems
What We Offer:
- Competitive salary and benefits package
- Opportunities for career development and progression
- Supportive and collaborative team environment
- Flexible working arrangements, including remote working
- Access to training and development opportunities
How to Apply: If you are a motivated and experienced Tenancy and Estates Manager looking for a new challenge, please submit your application, including your CV and a covering letter, to [insert contact details]. We look forward to hearing from you
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