Tenancy and Estates Manager

1 month ago


Taunton, Somerset, United Kingdom 5 Star Recruitment Full time
Job Description

Job Title: Tenancy and Estates Manager

Job Reference: Not applicable

Location: Remote

Job Type: Full-time

Salary: Competitive

About Us: 5 Star Recruitment is a leading recruitment agency specializing in social housing and property management.

About the Role:

We are seeking an experienced Tenancy and Estates Manager to join our team. As a Tenancy and Estates Manager, you will be responsible for managing a portfolio of social housing properties, ensuring that they are well-maintained and that tenants receive excellent customer service.

Key Responsibilities:

  • Manage a portfolio of social housing properties, including tenancy and estates management
  • Provide excellent customer service to tenants, responding to their queries and concerns in a timely and professional manner
  • Work closely with other departments, including repairs and maintenance, to ensure that properties are well-maintained and that tenants receive the support they need
  • Conduct regular inspections of properties to ensure that they are being maintained in line with tenancy agreements
  • Develop and implement strategies to improve tenant satisfaction and reduce arrears
  • Work with tenants to resolve any issues or concerns they may have, providing support and guidance as needed
  • Maintain accurate records of tenant interactions, including correspondence and meetings
  • Collaborate with other teams to ensure that compliance checks are carried out in line with current regulations
  • Identify and report any health and safety risks or concerns to the relevant departments

Requirements:

  • Minimum of 2 years' experience in a similar role, preferably in social housing or property management
  • Excellent communication and interpersonal skills, with the ability to work with a diverse range of people
  • Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects
  • Ability to work independently and as part of a team, with a flexible approach to work
  • Knowledge of housing law and regulations, including the Housing Act 2004 and the Equality Act 2010
  • Ability to maintain accurate records and reports, with a high level of attention to detail
  • Good IT skills, including Microsoft Office and case management systems

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Supportive and collaborative team environment
  • Flexible working arrangements, including remote working
  • Access to training and development opportunities

How to Apply: If you are a motivated and experienced Tenancy and Estates Manager looking for a new challenge, please submit your application, including your CV and a covering letter, to [insert contact details]. We look forward to hearing from you



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