Systems Operations Director
4 days ago
Ciphr is seeking an IT Team Leader to lead our technology support team.
As an IT Team Leader, you will be responsible for ensuring that all employees have the necessary IT equipment and technical assistance to perform their job roles.
The estimated salary for this role is £55,000 - £65,000 per year, depending on experience.
About the RoleKey responsibilities will include:
- Managing and maximising the potential of any IT Analysts working as part of the team.
- Providing regular checks and associated logs of all defined Ciphr key systems for performance, including but not limited to security, patch/version management, and backup integrity.
- Keeping accurate records within tickets of all communication, troubleshooting, and resolution to all issues raised in the Technical Operations ticketing system.
To be successful in this role, you will need:
- Excellent interpersonal skills over telephone/email/face to face.
- A strong analytical mindset and troubleshooting skills.
- Experience in Microsoft 365 & Azure Administration, deployment, and support.
- Experience in Microsoft Endpoint Management deployment and maintenance.
- Experience in Microsoft Dynamics CRM Administration/Development.
We offer a comprehensive benefits package, including:
- 30 days annual leave, plus bank holidays.
- FAMILY NATIONAL TRUST MEMBERSHIP.
- Birthday day off.
- Religious holiday swap.
- Family forming support – e.g., time off for family forming appointments or to support your partner.
- Enhanced maternity and paternity leave.
- Cycle to work scheme.
- Pension.
- Health cash plan.
- Life assurance.
- Technology/home improvements Loans.
- Perks at Work – access to exclusive discounts, cinema tickets, etc.
- Regular training.
- £1,500 employee referral scheme.
- Medical Cover and Dental cover (after 6 months' service)
- Income Protection insurance (after 12 months' service)
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