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Sales and Customer Experience Specialist

2 months ago

Healing, United Kingdom Sky Full time
Sky's Retail Vision is to create a seamless customer experience by connecting our customers with expert sales advisors in a welcoming environment. As a Retail Sales Advisor in our Sky Retail Store in Freshney Place shopping centre, you'll earn a competitive basic salary of £13,000 with a commission scheme based on achieving customer and commercial targets. Our people make Sky a dynamic and inclusive place to work, where you can be yourself and let your skills shine.

Key Responsibilities:

* Build strong relationships with customers to understand their needs and preferences
* Showcase and demonstrate Sky's latest products and services in a face-to-face setting
* Work collaboratively with colleagues to achieve sales targets and provide exceptional customer service
* Work 20 hours over 3 days out of 7, including weekends

What We're Looking For:

* Excellent communication and interpersonal skills
* Ability to understand customer needs and preferences
* Passion for selling and customer engagement
* Creative approach to problem-solving

Benefits:

* Free Sky TV, broadband, and mobile
* Discounts on external gyms and cycle-to-work scheme
* Private healthcare and digital GP via Aviva
* Sky pension plan and life assurance
* Annual sharesave scheme and long service awards

At Sky, we're committed to creating an inclusive workplace where everyone can thrive. We're proud to be recognized as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women'. We believe in supporting our employees throughout their application process and beyond.

If you're passionate about delivering exceptional customer experiences and have a passion for selling, we'd love to hear from you.