Global Telecommunication Business Solutions Analyst
3 weeks ago
Job Title: Global Telecommunication Business Solutions Analyst
Job Summary: We are seeking a skilled Business Analyst to join our team in the UK. As a Business Analyst, you will be responsible for providing business and technical support to our clients in the telecommunication industry.
Key Responsibilities:
- Act as a technical business analyst for subsidiaries by providing technical advice and consultation on the eStore platform.
- Co-operate with HQ and support subsidiaries' UAT (User Acceptance Test).
- Produce reports for internal use (ad-hoc, weekly, monthly, etc).
Qualifications:
- A high level of business intelligence and strong analytical skills.
- Business analysis experience working within a digital and E-Commerce function.
- Experience of delivering business requirements, business process design, and functional design on digital change and E-Commerce projects.
- Knowledge of corporate global ERP systems (SAP experience desirable).
- Experience of software development tools, such as Jira and Confluence.
- Strong understanding of the software development lifecycle in the Agile Model.
- Cross-functional team player with a strong mix of technical and functional experience in eCommerce systems and retail, including product information management, order management, payment processing, content management, and front-end UI.
- Experience delivering using (hybrid) Agile methodology, Jira (user story, ticket management), Familiarity with eCommerce analytics reporting needs and Adobe Analytics highly preferred.
- Excellent knowledge of web platforms and systems integration.
- Detailed functional knowledge of all major business processes in the sales and manufacturing industry.
- Working knowledge of HTML, JSP, Javascript, XML, JSON.
- Knowledge of the MS Office suite (Word, Excel, PowerPoint, Visio, Outlook).
- Very strong relationship building and influencing skills.
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