Premium Care Organization Leader
3 weeks ago
As our Premium Care Organization Leader, you will be responsible for shaping the future of exceptional care. You will lead a dedicated team, ensuring we deliver outstanding services that consistently exceed client expectations.
The key responsibilities of this role include driving regulatory excellence, fueling business growth, and championing quality assurance. You will also be responsible for building a high-performing team, prioritizing client satisfaction, and forging community connections.
We offer a competitive salary range of £35,616.00-£42,000.00 per year, along with a bonus scheme and performance bonus. Our benefits package includes company events, company pension, and on-site parking.
Key Responsibilities- Regulatory Compliance: Ensure our services meet the highest standards by overseeing all aspects of CQC compliance.
- Business Growth: Develop strategies to meet and exceed care hours, fostering sustainable growth while maintaining exceptional quality.
- Quality Assurance: Implement robust quality processes, conducting regular internal audits and exceeding 96% success rates.
- Team Leadership: Lead recruitment, retention, and motivation efforts, fostering a positive, supportive work environment.
- Client Satisfaction: Secure a 95%+ client satisfaction rating through ongoing feedback and service reviews.
- Community Connections: Build strong relationships with local partners, solidifying our organization as a leading provider of care services.
- NVQ Level 5 in Health and Social Care (preferred)
- Minimum 3 years of experience as a Registered Manager in a similar setting
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- A passion for delivering exceptional care
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