Customer Service Representative
3 weeks ago
At British Pregnancy Advisory Service (BPAS), we're committed to providing exceptional care and support to women and men across the UK. As a Call Centre Advisor, you'll play a vital role in helping individuals make informed decisions about their reproductive health.
We're looking for a skilled and empathetic individual to join our team in Leamington Spa. In this role, you'll work closely with colleagues to provide timely and compassionate support via phone calls. Your excellent communication skills will help you navigate complex queries, ensuring our clients receive top-notch care.
The ideal candidate will have previous experience in customer-facing roles, preferably in a call centre environment. You should be comfortable working independently and as part of a team, demonstrating strong problem-solving skills and attention to detail.
In return, we offer a competitive salary of £24,417 per annum, depending on experience, plus additional benefits such as life assurance cover, 34 days annual leave, and a defined contribution pension scheme. This is an excellent opportunity to grow your career in a supportive and inclusive environment.
About BPAS
British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work closely with the NHS to provide abortion, contraception, STI testing, and treatment services. Our mission is to empower individuals to make informed choices about their reproductive health.
As a valued member of our team, you'll benefit from:
- A comprehensive training package to equip you with the skills and knowledge required for success
- Ongoing support from Quality Coaches and Team Managers
- Opportunities for career growth and development within the organisation
If you're passionate about supporting women's reproductive health and possess excellent communication skills, we'd love to hear from you. Apply now to take the first step towards a rewarding career with BPAS.
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