Senior Office Administrator

2 weeks ago


Fulham, Greater London, United Kingdom MaxAd Fixed Fee Recruitment Full time
Job Title: Senior Office Administrator

We are seeking a highly skilled and experienced Senior Office Administrator to join our team at MaxAd Fixed Fee Recruitment. The successful candidate will be responsible for providing administrative support to our clients and ensuring the smooth operation of our office.

Key Responsibilities:

  • Act as the first point of contact for new customer enquiries and provide exceptional customer service.
  • Oversee the efficient functioning of the office, ensuring that all tasks are completed on time and to a high standard.
  • Channel direct communications with the company directors and delegate tasks and duties as required to office staff members.
  • Evaluate the work performance of office staff members and provide constructive feedback.
  • Manage the Engineers' diaries, scheduling appointments and following up open jobs until completion to ensure smooth operations.
  • Use the CRM software to track appointments and keep customer information up to date.

Requirements:

  • Previous experience in office administration or management and excellent customer service skills.
  • Organisational skills: the ability to handle scheduling, record-keeping, and managing office resources efficiently.
  • Communication skills: excellent verbal and written communication skills are essential for this role.
  • Problem-solving abilities: the ability to address and resolve issues as they arise, ensuring minimal disruption to business operations.
  • Technical proficiency: familiarity with industry-specific software, general office software (like Microsoft Office & Excel), and administrative tools.
  • Leadership and team management: the ability to motivate, guide, and support staff, while ensuring that the office operates effectively and cohesively.

This is a fantastic opportunity for an ambitious Senior Office Administrator to join a friendly, employee-focused organisation with a proud history of providing service and customer excellence. In return for your support, an attractive salary and benefits package is on offer. Apply now to take the first step in your career journey.



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