Client Services Liaison
4 weeks ago
At Extreme Reach, we're seeking a Client Services Liaison to provide exceptional client service while collaborating with team members in all departments to ensure a seamless client experience.
Key Responsibilities
- Deliver world-class customer service by promptly handling and resolving client queries
- Enter client data into the platform with accuracy and attention to detail
- Stay up-to-date on industry developments and update the database accordingly
- Troubleshoot various client-related issues
- Work proactively to anticipate and address client needs
- Collaborate with team members to ensure a seamless client experience
- Other projects and duties as assigned
Requirements
- Exceptional attention to detail
- Excellent written communication skills
- Effective problem-solving abilities
- Strong work ethic, both independently and collaboratively
- Positive attitude with a proactive approach to tasks
- Adaptability and eagerness to learn new skills
- Data entry experience
- High school diploma or equivalent
- 0-1 years of experience in a similar position/environment
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