Client Services Liaison

4 weeks ago


London, Greater London, United Kingdom Extreme Reach Full time

At Extreme Reach, we're seeking a Client Services Liaison to provide exceptional client service while collaborating with team members in all departments to ensure a seamless client experience.

Key Responsibilities

  • Deliver world-class customer service by promptly handling and resolving client queries
  • Enter client data into the platform with accuracy and attention to detail
  • Stay up-to-date on industry developments and update the database accordingly
  • Troubleshoot various client-related issues
  • Work proactively to anticipate and address client needs
  • Collaborate with team members to ensure a seamless client experience
  • Other projects and duties as assigned

Requirements

  • Exceptional attention to detail
  • Excellent written communication skills
  • Effective problem-solving abilities
  • Strong work ethic, both independently and collaboratively
  • Positive attitude with a proactive approach to tasks
  • Adaptability and eagerness to learn new skills
  • Data entry experience
  • High school diploma or equivalent
  • 0-1 years of experience in a similar position/environment


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