Programme Coordinator
5 hours ago
At Best Practice Network, we believe in empowering educators to deliver exceptional learning experiences. Our mission is to provide high-quality training and support to educational professionals, enabling them to transform the lives of children and young people.
As a Programme Coordinator, you will play a vital role in delivering our programmes, working closely with the Senior Coordinator and other teams to ensure a seamless learner journey
Key Responsibilities
Respond to enquiries from various platforms, ensuring prompt and courteous responses
Process programme applications, verifying completeness and eligibility
Notify applicants of application outcomes
Coordinate events, including interviews, face-to-face and online courses, and online briefings
Provide participants with event details and support throughout the programme
Update and format programme resources to adhere to company standards
Ensure successful applicants have access to necessary guidance, materials, and systems
Set up contracts and work schedules for associates and venues
Support the delivery workforce as needed
Track participant engagement and provide support to completion
Maintain participant management systems, including programme, cohort, and group allocations
Pre-empt withdrawals and deferrals, offering support and alternative provision
Work with colleagues to document and improve processes
About You
We are looking for a reliable, hardworking, and professional individual with excellent customer service skills and experience
Excellent organisational and time management skills, with the ability to work under pressure
Highly competent in MS Office and Teams
Accurate and detail-oriented, with a high level of numeracy and literacy
Creative and innovative problem-solver
What We Offer
A competitive salary and benefits package
Opportunities for professional development and career growth
A supportive and inclusive work environment
Join Our Team
At Best Practice Network, we value our people and strive to create a workplace where everyone can thrive
Apply now to become part of our dynamic team and contribute to making a positive impact on education
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