Insurance Account Manager

1 week ago

Horsham, West Sussex, United Kingdom Stride Resource Management Ltd Full time

Role: Senior Account Handler

We are seeking a talented and experienced Senior Account Handler to manage a portfolio of commercial insurance accounts. As a Senior Account Handler, you will play a crucial role in ensuring the smooth running of our commercial insurance business.

Responsibilities:

  • Develop and maintain strong relationships with brokers and clients to understand their insurance needs and provide tailored solutions
  • Manage a portfolio of accounts, ensuring all details are accurate and up-to-date
  • Collaborate with underwriters and other stakeholders to negotiate terms and conditions for insurance policies
  • Keep abreast of industry trends, regulations, and changes in the insurance market to provide proactive advice to clients
  • Handle inquiries, claims, and other client requests in a timely and professional manner
  • Contribute to the growth of the business through cross-selling and up-selling opportunities
  • Mentor and support junior team members, sharing knowledge and best practices

Qualifications:

  • 5+ years of experience in commercial insurance, with a strong understanding of the brokerage environment
  • Proven track record of managing client relationships and delivering exceptional customer service
  • Excellent communication and negotiation skills, with the ability to build rapport and trust with stakeholders
  • Detail-oriented with strong organizational and time management skills
  • Proficiency in using insurance management systems and Microsoft Office suite
  • Relevant professional qualifications such as ACII or equivalent would be advantageous

Key Skills:

  • Commercial insurance knowledge and experience
  • Strong relationship-building and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in using insurance management systems and Microsoft Office suite

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