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Sales Manager
4 weeks ago
We are seeking a highly motivated and experienced Store Manager to lead our retail team in achieving sales, customer service, and operational targets. The ideal candidate will have a proven track record of leading high-performing teams, creating and executing business plans, and providing inspirational customer service.
This is an exceptional opportunity for a dynamic and ambitious individual to take on a leadership role in a fast-paced retail environment. The successful candidate will have the ability to work collaboratively with the team to drive sales growth, improve customer satisfaction, and maintain operational excellence.
The Estée Lauder Companies Inc. is an equal opportunities employer and welcomes applications from suitably qualified and eligible candidates. We offer a competitive remuneration and benefits package, as well as opportunities for career development and growth.
Key Responsibilities:
- Lead and manage a high-performing retail team to achieve sales, customer service, and operational targets.
- Create and execute business plans to drive sales growth and improve customer satisfaction.
- Provide inspirational and personalized customer service to drive customer loyalty and retention.
- Manage inventory, facilities, and cash reconciliation to maintain operational excellence.
- Develop and implement in-store events to drive sales and customer engagement.
- Work collaboratively with the team to achieve sales and customer service targets.
- Manage retail point-of-sale software and maintain accurate records.
- Ensure compliance with company policies and procedures.
Requirements:
- Proven retail management experience preferably within cosmetics.
- Ability to provide inspirational, authentic, and personalized customer service.
- Previous business planning experience including setting sales and customer service targets, sales analysis, and staff scheduling.
- Previous retail operations experience including inventory and facilities management and cash reconciliation.
- Proven track record of leading a team to achieve sales and customer service targets.
- Experience of creating and executing in-store events.
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficient in Microsoft Office.
What We Offer:
- Competitive remuneration and benefits package.
- Opportunities for career development and growth.
- Progressive career opportunities.
- Outstanding training and development.
Equal Opportunities Employer:
The Estée Lauder Companies Inc. is an equal opportunities employer and welcomes applications from suitably qualified and eligible candidates. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
