Disability Support Specialist
5 days ago
We are seeking a highly motivated and organized professional to join Equisoft as a Disability Support Specialist. The ideal candidate will be responsible for providing exceptional customer service, resolving customer issues, and meeting or exceeding performance targets.
Key Responsibilities- Respond to customer inquiries via various communication channels
- Resolve customer complaints in a timely and professional manner
- Evaluate and escalate complex issues to senior team members
- Meet or exceed performance targets while maintaining a high level of customer satisfaction
- Excellent communication and problem-solving skills
- Able to work effectively in a fast-paced environment with multiple priorities
- Proficiency in CRM systems and technology
- High school diploma or equivalent required
- Bachelor's degree in a related field such as social work or psychology
- Customer service experience with a focus on disability support
- Knowledge of industry trends and best practices
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. Equisoft offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
This is a full-time position with opportunities for advancement and professional growth. We offer a dynamic and inclusive work environment that values diversity and promotes work-life balance.
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Disability Support Specialist
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Disability Support Worker
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Student Support Specialist
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Mental Health Support Specialist
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Disability Support Worker
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Academic Skills Support Specialist
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Care and Support Specialist
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Support Worker
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Leadership Role in Disability Support
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Technical Support Specialist
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