Telecoms Field Engineer Position

2 weeks ago

Cheltenham, United Kingdom M Group Services Limited TA Magdalene Limited Full time

About the Role

We are seeking a skilled Telecoms Field Engineer to join our team at M Group Services Limited T/A Magdalene Limited. As a Telecoms Field Engineer, you will be responsible for delivering project implementation across various delivery solutions across Customer sites.

Key Responsibilities

  • Apply knowledge of fibre and networking principles to deliver project implementation across various delivery solutions across Customer sites.
  • Ensure that Health & Safety and company quality standards are always adhered to, end to end testing of circuits, Installation, and commissioning of telecommunications equipment working with other colleagues or departments where required.
  • Installation and support of PDH, SDH as per customer orders and instructions received from PMs.
  • Planning installation once on site in a safely manner.
  • Escalate incidents to H&S and Operations Manager as needed.
  • Meet / exceed business, department and individual objectives and targets in line with the business, service, and operational requirements.
  • Assist with analysis of the root cause of faults and cooperate with other departments.
  • Input of the technical / engineering relationship with the customer.
  • Undertake site surveys as needed.
  • Complete assigned training in a timely manner.
  • Maintain and report condition of their assigned vehicles, equipment, tools and PPE.
  • Responsible for all contractors working under our RAMS, as Principal Contractor and Competent Pearson role played on site.
  • Complete site audits by schedule agreed with Engineering Operations Manager.
  • Recommend improvements and cost reductions where identified.

Requirements

  • Able to use MS Office package.
  • Good problem solving skills.
  • Applying LAN & WAN Internetworking skills (plug Ethernet cables and pre-staged devices as needed).
  • Pilot cable/copper cable knowledge and/or experience (multi-core), Cat 5/Cat 6.
  • Basic config onto Routers, Switches, Muxes.
  • Basic fault finding.
  • Good customer relations skills.
  • Good communication skills.

About Us

M Group Services Limited T/A Magdalene Limited operates as a Telecommunication Infrastructure Services Company and is part of the Telecom Division of M Group Services. We deliver Managed Services and Projects for both fixed and mobile infrastructure networks across the operator and utility markets.

Our Benefits

  • 25 days annual leave plus bank holidays.
  • 4% matched pension scheme.
  • 2 x salary life assurance.
  • Access to our staff discount portal.
  • Health Cash Plan.
  • Cycle to Work scheme.
  • Employee assistance programme.
  • Recruitment referral scheme.
  • Payroll giving.
  • Enhanced Family Leave.
  • Inclusiveness.

We are a Disability Confident Scheme member and welcome applications from individuals who consider themselves as having a disability or long-term health condition. Please let us know if there are any reasonable adjustments we can make to aid your application and recruitment process.

We are also a gold award holder under the Armed Forces Employer Recognition Scheme and are interested to hear from candidates who are currently serving in the military who may wish to transition to a civilian Job. We welcome applications from Reservists, Cadet Forces Adult Volunteers, ex-forces personnel and military spouses / partners.

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