Senior Fragrance Specialist

1 week ago


Leicester, Leicester, United Kingdom Jo Malone London Full time
Unlock Your Potential as a Senior Stylist at Jo Malone London

At Jo Malone London, we're on a mission to create unforgettable experiences for our customers. As a Senior Stylist, you'll be the face of our brand, showcasing our exquisite fragrances and gifting solutions to customers from around the world.

We're looking for a highly skilled and passionate individual who can deliver exceptional customer service, drive sales, and lead by example. If you're a self-starter with a passion for fragrance and gifting, we want to hear from you

Key Responsibilities:

  • Provide personalized fragrance consultations to customers, ensuring they find the perfect scent
  • Develop and maintain strong relationships with customers, understanding their needs and preferences
  • Drive sales and achieve targets through effective product knowledge and sales techniques
  • Lead by example, mentoring and coaching junior team members to achieve their best
  • Stay up-to-date with product knowledge, trends, and customer preferences to deliver exceptional service

What We Offer:

  • Competitive industry salary and commission scheme
  • Annual leave and family leave
  • Product discount and staff concession
  • Mental health wellbeing initiatives and employee assistance program
  • Extensive training and development opportunities

About Us:

At Jo Malone London, we're committed to being the most inclusive and diverse beauty company in the world. We believe in respecting and caring for our employees, communities, and consumers. Join our team and be part of a company that values diversity, equity, and inclusion.

Qualifications:

  • Previous retail experience with a proven track record of achieving sales and customer service targets
  • Passion for fragrance and gifting, with a strong understanding of customer needs and preferences
  • Excellent communication and interpersonal skills, with the ability to build strong relationships
  • Flexibility to work variable shifts, including weekends and holidays
  • Proof of right to live and work in the country


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