Customer Service Ambassador

4 weeks ago


Hale, Manchester, United Kingdom Cheshire Full time

As a key member of the San Carlo Cheshire team, you will provide exceptional customer service and ensure a memorable dining experience for our guests. Your primary responsibility will be to deliver food and drink orders from the kitchen or bar to customers' tables accurately and in a timely manner.

Your Key Responsibilities:

  • Act as the contact point between Front of the House and Back of the House staff
  • Ensure food is served in accordance with safety standards (e.g. proper temperature)
  • Remove dirty dishes and utensils
  • Assisting with the setup and clean-up of the restaurant before and after service
  • Cleaning and resetting tables for the next guests
  • Collaborating with kitchen and bar staff to ensure that food and beverages are delivered accurately and on time

Requirements:

  • Experience in a similar role preferred
  • Excellent communication skills
  • Meticulous attention to detail, highly organised and capable of handling multiple tasks
  • A proactive self-starter who can work independently with good judgement and minimal direction

What We Offer:

  • Delicious, healthy meals whilst on duty – all free
  • 30% discount in our restaurants, for you and your friends & family
  • Gym discount scheme
  • Squadra – our very own people platform offering you free discounts and rewards at thousands of companies worldwide from groceries to holidays.
  • Support in training and continuing Professional development
  • Online development training with our San Carlo App 'lacademia'
  • Wagestream – giving you flexibility to access, track, build and better manage your pay.
  • Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family.
  • Free confidential counselling sessions to help with you and your families wellbeing
  • Free online health portal – giving you resources at your fingertips to help you reach your goals.
  • Access to Hapi-life – a platform to help you live your life healthier covering Mental, Financial, Social & Physical wellbeing.
  • Bring your friends and take part in our generous 'Refer a Friend' programme and earn up to £1000 per person


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