Operations Manager

2 weeks ago


Manchester, United Kingdom The Midland Hotel Full time

**Role Overview:**

We are seeking an experienced Deputy General Manager to join our team at The Midland Hotel. As a Deputy General Manager, you will be responsible for leading the hotel's operations, ensuring that every guest has an exceptional experience.

The estimated salary for this position is £52,000 - £62,000 per annum, depending on experience.

About The Role:

  • Manage the hotel's day-to-day operations, ensuring that all areas of the hotel are running smoothly.
  • Oversee the implementation of new policies and procedures.
  • Liaise with the Meetings & Events team to ensure the hotel is ready to deliver.
  • Mentor team members in your hotel, who are undertaking in-house Learning & Development programmes in support of their career.
  • Collaborate with your local HR team to host engaging activities for your team.

Requirements:

  • Proven track record of leadership and management.
  • Excellent communication and problem-solving skills.
  • Able to work under pressure and lead by example.

What We Offer:

  • Enhanced pension plan.
  • Special rates on Leonardo Hotel rooms across the UK & Europe.
  • Company-wide recognition scheme.
  • Meals on duty.
  • Talent referral scheme.
  • We love to get together and celebrate: we regularly host Thank You Week and Employee Awards Celebration.
  • The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support.


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