Technical Support Specialist

2 weeks ago


London, Greater London, United Kingdom Industrial Light & Magic Full time

Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at Industrial Light & Magic. As a key member of our technical support team, you will play a critical role in ensuring the smooth operation of our computer systems and associated IT equipment.

Key Responsibilities:

  • Maintain and troubleshoot computer systems and IT equipment to ensure optimal performance.
  • Collaborate with cross-functional teams to resolve technical issues and ensure seamless operations.
  • Install, configure, and troubleshoot software in a Linux and Windows environment.
  • Provide exceptional customer service and technical support to end-users.

Requirements:

  • Exceptional communication and problem-solving skills.
  • Strong technical skills, including proficiency in Linux and Windows operating systems.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational skills and attention to detail.

Preferred Qualifications:

  • Experience with VFX software and network troubleshooting.
  • Strong working knowledge of technical concepts and industry standards.

Work Environment:

This is an on-site position, requiring full-time work at a designated Industrial Light & Magic location.



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