Technical Support Specialist
2 weeks ago
Job Summary:
We are seeking a highly skilled Technical Support Specialist to join our team at Industrial Light & Magic. As a key member of our technical support team, you will play a critical role in ensuring the smooth operation of our computer systems and associated IT equipment.
Key Responsibilities:
- Maintain and troubleshoot computer systems and IT equipment to ensure optimal performance.
- Collaborate with cross-functional teams to resolve technical issues and ensure seamless operations.
- Install, configure, and troubleshoot software in a Linux and Windows environment.
- Provide exceptional customer service and technical support to end-users.
Requirements:
- Exceptional communication and problem-solving skills.
- Strong technical skills, including proficiency in Linux and Windows operating systems.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong organizational skills and attention to detail.
Preferred Qualifications:
- Experience with VFX software and network troubleshooting.
- Strong working knowledge of technical concepts and industry standards.
Work Environment:
This is an on-site position, requiring full-time work at a designated Industrial Light & Magic location.
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