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Customer Service Representative

2 months ago


Holywell, Flintshire, United Kingdom Lidl Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a Customer Assistant, you will play a key role in delivering exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring that all areas are tidy and well-stocked.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Contribute to achieving sales targets by promoting products and services to customers, and providing recommendations to enhance their shopping experience.
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.

What We Offer:

  • A competitive hourly rate of £12.40-£13.35.
  • A 15-hour contract, providing a flexible and manageable work schedule.
  • 30-35 days' holiday (pro rata) per year, allowing you to recharge and relax.
  • A 10% in-store discount, enabling you to enjoy the benefits of shopping at Lidl.
  • A pension scheme, providing a secure financial future.

About Lidl:

Lidl is a dynamic and fast-paced retail environment, where every employee brings their unique skills and experiences to the table. We are committed to creating a positive and inclusive workplace culture, where our employees feel valued, supported, and empowered to succeed.