Store Assistant Keyholder

3 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Toolstation Full time

About the Role

We're looking for a motivated and enthusiastic Store Assistant Keyholder to join our team at Toolstation. As a keyholder, you'll be responsible for providing exceptional customer service, managing store operations, and maintaining a high level of product availability.

Key Responsibilities

  • Provide a great customer experience, answering questions and resolving issues in a professional and friendly manner.
  • Manage store operations, including checking deliveries, stocking shelves, and maintaining a clean and organized store environment.
  • Work collaboratively with the store team to achieve sales targets and maintain high levels of customer satisfaction.
  • Participate in visual merchandising and store displays to create an engaging and attractive store environment.

What We're Looking For

  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Able to work independently and as part of a team, with a flexible approach to working hours.
  • A commitment to maintaining high standards of product knowledge and store appearance.

What We Offer

  • A competitive salary and benefits package, including 22 days' holiday + Bank Holidays and a company pension scheme.
  • Ongoing training and development opportunities, including access to our Toolstation Academy programmes.
  • A fun and supportive work environment, with opportunities to progress and develop your career.

About Toolstation

We're one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies. We're part of the Travis Perkins Group, and we're committed to delivering a great customer experience and supporting the growth and development of our colleagues.



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