Account Manager

2 months ago


Worcester, Worcestershire, United Kingdom US012 Marsh & McLennan Agency LLC Full time

About the Role

We are seeking a highly skilled Account Manager to join our Business Insurance team at US012 Marsh & McLennan Agency LLC. As an Account Manager, you will be responsible for developing and maintaining strong relationships with clients, providing consultative services to help them achieve their long-term goals, and ensuring excellent client service.

Key Responsibilities

  • Develop and maintain working relationships with clients by managing pre-renewals, renewals, and overseeing their ongoing service needs
  • Provide consultative services to client contacts to account-round existing clients to meet gaps in their coverage
  • Leverage your product knowledge to maintain a high service standard for a variety of clients and their product service lines
  • Conduct in-person, Zoom, and phone meetings with clients and carriers and will maintain client information using a Sagitta CRM system

Requirements

  • 3 years of experience in the commercial insurance industry, brokerage experience preferred
  • Experience working with clients in a variety of industries and experience communicating with individuals at all levels of an organization
  • A bachelor's degree or equivalent experience
  • Excellent customer service skills, organization skills, and the ability to prioritize deliverables and projects with competing deadlines

What We Offer

  • Generous time off programs ensure you have time to recharge including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning & development
  • Comprehensive medical, dental and vision plans
  • 401K and company match program
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities

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