Banking Operations Associate

4 days ago


London, Greater London, United Kingdom HSBC Global Services Limited Full time
About the Job

We are looking for a highly motivated Client Service Associate to join our team in Finsbury Square, London. As a Client Service Associate, you will be responsible for delivering exceptional customer experiences to our clients, providing timely and accurate support via email and telephony.

Your Key Responsibilities:

  • Provide front-line support to our clients, responding to their queries and issues promptly and professionally.
  • Offer technical support for all HSBC Innovation Banking online payment and card channels.
  • Develop strong relationships with our clients, understanding their business needs and priorities.

Your Qualifications:

  • Experience in banking, finance, or a related field.
  • Strong knowledge of cash management, payment systems, and corporate card programs.
  • Excellent communication and problem-solving skills.

What We Offer:

  • A competitive salary of £32,000 - £45,000 per annum.
  • Holiday entitlement: 25 days annual leave plus bank holidays.
  • Pension scheme: Eligibility to join our defined contribution pension scheme.

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