Senior Stakeholder Engagement Specialist
3 days ago
We are seeking a highly skilled Social Responsibility Professional to build effective relationships with key stakeholders and customers across our water utilities construction projects sector.
This is an exciting opportunity to work in partnership with a leading contractor, offering a salary of up to £40,000 per annum.
You will be responsible for identifying and engaging with key stakeholders and customers to ensure their needs and expectations are met.
A full clean driving licence is essential due to site locations.
- Build Relationships: Develop strong, effective relationships with internal and external parties involved in project delivery.
- Identify Key Stakeholders: Identify key stakeholders and customers, including their interests, expectations, and influence.
- Develop Engagement Strategies: Develop engagement strategies and plans aligned with project objectives, scope, and schedule.
- Maintain Communication: Establish regular communication channels using appropriate methods and tools.
- Evaluate Outcomes: Monitor and evaluate stakeholder and customer engagement activities and outcomes.
- Manage Conflicts: Manage conflicts, disputes, or complaints and escalate as necessary.
- Liaise with Parties: Liaise with relevant parties to ensure contractual, legal, and statutory requirements are met.
- Risk Management: Identify and manage risks, opportunities, or changes affecting stakeholder and customer engagement or project delivery.
- Customer Liaison Skills: Strong Customer Liaison skills
- Organisational Ability: Highly organised and able to prioritise own workload
- Rapport Building: Ability to build rapport over the phone and in person
- Communication Skills: Excellent communication skills
- IT Skills: IT skills particularly MS Word and Excel
- Driving Licence: Full driving licence
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