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Helpdesk Coordinator

2 months ago

Bristol, Bristol, United Kingdom BAM Construct & Ventures UK Full time
About the Role

We are seeking a highly organized and communicative Helpdesk Operator to join our team at BAM Construct & Ventures UK. As a Helpdesk Operator, you will be the primary point of contact for our clients, providing exceptional customer service and support.

Key Responsibilities
  • Issue tasks to site teams and monitor each task through to completion.
  • Provide administration support to projects and local FM teams.
  • Provide quotes to clients for extra works and raise purchase orders to sub-contractors.
  • Provide information and take bookings from internal and external customers for sports and room facilities.
Requirements
  • Good telephone manner and excellent communication skills.
  • Strong organizational skills.
  • Positive and flexible approach to work.
  • Must be IT literate and proficient in the use of Microsoft Office.
  • Prior knowledge of Concept Evolution would be advantageous but not essential.
  • Ability to work as part of a team.
  • Will be required to undertake an enhanced Disclosure and Barring Service check.
What We Offer

In addition to an attractive salary, we offer a significant benefits package including a contributory pension, BUPA, life assurance, 25 days holiday (plus bank holidays), gym subsidy, BAM social club membership, and many more exciting benefits. We operate a flexible working policy.

About Us

At BAM Construct & Ventures UK, we recognize that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We're on an exciting journey to get us there by recruiting the very best talent to join us, regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability, or other characteristics.