Mobile Cover Receptionist

6 days ago

Watford, Hertfordshire, United Kingdom LAH Property Marketing Full time
Job Title: Mobile Cover Receptionist

We are seeking a skilled and flexible Front of House Reception – Mobile Cover Representative to join our team at LAH Property Marketing.

Key Responsibilities:
  • Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations.
  • Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner.
  • Represent key stakeholders with a knowledgeable and positive approach.
  • Effectively manage couriers, post, and all deliveries.
  • Conduct general administration tasks.
  • Submit weekly reports on site activity as required.
Building Management:
  • Develop effective relationships with clients, agents, and contractors.
  • Ensure the reception area is impeccably presented at all times.
  • Maintain pristine vacant spaces available for viewing.
  • Collaborate with property and facilities managers to ensure contractors carry out their duties effectively.
  • Report and manage issues through the correct processes.
  • Prioritize building security.
  • Demonstrate a proactive approach to problem-solving.
Additional Tenant Experience:
  • Read the local amenities file in the site notes to understand the area you are stationed.
  • Be aware of the site's added value/promotional events and be prepared to support as required.
Requirements:
  • Positive attitude and a can-do spirit.
  • Flexibility and adaptability with a strong team spirit.
  • Calm under pressure.
  • Understanding of excellent customer service delivery.
  • Immaculate presentation and engaging demeanor.
  • Proactive with excellent communication skills.
  • PC literate with the ability to learn new software and be socially media competent.
  • Additional knowledge in building/facilities management is advantageous.
Benefits:
  • Referral programme.
  • Wellness scheme, including a 24-hour confidential helpline.
  • Company events.

LAH Property Marketing provides property-savvy front-of-house reception, on-site marketing teams, and lifestyle managers for commercial property schemes nationwide.

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