Receivable Specialist

2 weeks ago


Cardiff, Cardiff, United Kingdom Metro Bank Plc Full time
About the Role
The Customer Service Representative role at Metro Bank Plc involves building strong relationships with customers, promoting products and services, and maintaining high levels of customer satisfaction. As a member of our team, you will be responsible for:
  • Delivering personalized products and services.
  • Supporting the store to achieve top community bank status.
  • Maintaining compliance through regular training.
Working Arrangements:
You will work Monday – Friday, 8:45am – 5:15pm and Saturdays, 8:15am – 4:15pm. In this role, you will have the opportunity to:
  • Build strong customer relationships.
  • Understand the risks associated with the role.
  • Develop computer skills, including Microsoft Office.
  • Deliver outstanding customer experiences.
  • Handle customer service queries.
Salary and Benefits:
We offer a competitive salary, estimated at £28,000 - £38,000 per annum, along with a comprehensive benefits package, extensive training, internal opportunities for career advancement, and emphasis on work-life balance with flexible shift patterns.

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