Hospitality Service Assistant
1 week ago
Job Description:
We are an equal opportunity employer and we celebrate diversity. Our goal is to create an inclusive environment where everyone feels valued and respected. As a Cafe Bar Assistant at Bannatyne, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.
About You:
We are looking for someone who is passionate about hospitality and has a talent for creating delightful customer experiences. If you have strong interpersonal and communication skills, are able to work well under pressure, and have a genuine passion for health, wellness, and customer service, then we would love to hear from you.
Responsibilities:
- Greet and serve members and guests with a friendly and positive attitude.
- Prepare and serve a variety of beverages and light snacks efficiently.
- Maintain cleanliness and hygiene standards in the cafe bar area.
- Handle cash and card transactions accurately and efficiently.
- Assist in inventory management and stock replenishment.
- Ensure all health and safety regulations are adhered to.
- Provide information about the club's services and facilities as needed.
- Work collaboratively with the team to create a welcoming atmosphere.
Requirements:
- A friendly, outgoing personality with a genuine passion for providing excellent customer service.
- Strong interpersonal and communications skills and a customer-focused attitude.
- Ability to work well under pressure and multi-task in a fast-paced environment.
- A genuine passion for health, wellness, and customer service.
- The ability to establish rapport, build trust, and demonstrate credibility.
- Strong attention to detail and commitment to maintaining high standards.
- A team player with a proactive attitude.
- Ability to work flexible hours, including weekends and holidays.
Salary and Benefits:
- An estimated salary of £9.50 per hour.
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30%.
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being, and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
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