Hospitality Service Assistant

1 week ago


Nottinghamshire, United Kingdom Bannatyne Full time

Job Description:

We are an equal opportunity employer and we celebrate diversity. Our goal is to create an inclusive environment where everyone feels valued and respected. As a Cafe Bar Assistant at Bannatyne, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.

About You:

We are looking for someone who is passionate about hospitality and has a talent for creating delightful customer experiences. If you have strong interpersonal and communication skills, are able to work well under pressure, and have a genuine passion for health, wellness, and customer service, then we would love to hear from you.

Responsibilities:

  • Greet and serve members and guests with a friendly and positive attitude.
  • Prepare and serve a variety of beverages and light snacks efficiently.
  • Maintain cleanliness and hygiene standards in the cafe bar area.
  • Handle cash and card transactions accurately and efficiently.
  • Assist in inventory management and stock replenishment.
  • Ensure all health and safety regulations are adhered to.
  • Provide information about the club's services and facilities as needed.
  • Work collaboratively with the team to create a welcoming atmosphere.

Requirements:

  • A friendly, outgoing personality with a genuine passion for providing excellent customer service.
  • Strong interpersonal and communications skills and a customer-focused attitude.
  • Ability to work well under pressure and multi-task in a fast-paced environment.
  • A genuine passion for health, wellness, and customer service.
  • The ability to establish rapport, build trust, and demonstrate credibility.
  • Strong attention to detail and commitment to maintaining high standards.
  • A team player with a proactive attitude.
  • Ability to work flexible hours, including weekends and holidays.

Salary and Benefits:

  • An estimated salary of £9.50 per hour.
  • B-Fed - complimentary lunch or breakfast.
  • Flexible schedule.
  • 28 days annual leave increases with tenure.
  • Free gym membership.
  • Complimentary gym membership for another person (after 2 years service).
  • Discounted Spa Treatments - 30%.
  • Discounted Spa Goods - 20% ELEMIS Products.
  • Discounted Meals and Beverages - 50% cafe/bar.
  • Career & Personal Development training.
  • Mental Health, Well-Being, and EAP Services.
  • Length of Service Awards.
  • Staff Awards and Bonuses.
  • Discounted entertainment and shopping.

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