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Administrative Support Specialist

2 months ago

Huddersfield, United Kingdom Taskmaster Full time
Job Description

Job Title: Administration Assistant

Job Type: Full-time, Fixed-term contract

Contract Length: 3 months

Pay: £11.85 per hour

Expected Hours: 37 per week

Key Responsibilities:
  1. Administrative Support: Provide high-quality administrative support to the student and course administration team, carrying out routine tasks and maintaining accurate records.
  2. Frontline Enquiry Point: Serve as a frontline enquiry point for advice and guidance to students, staff, and other stakeholders, responding to queries in a professional and courteous manner.
  3. Administrative Processes: Follow established administrative processes within the course administration team, identifying and escalating weaknesses in policy or procedures that affect the wider service and/or University.
  4. Committee Support: Provide support for the servicing of appropriate committees within the academic governance structure.
  5. Team Support: Support the needs of the student and course administration team to meet the requirements of stakeholders, making improvement suggestions or taking corrective action when problems are identified.
  6. Record Keeping: Maintain accurate and up-to-date records and information relating to the activities of Registry, including updating records in ASIS and undertaking standard processes within the student records system.
  7. Office Management: Undertake routine office management tasks, including collecting and distributing mail, monitoring stationery stocks, arranging meetings, and filing records securely.
  8. Operational Cover: Develop and maintain a basic understanding of other areas of the section's work to provide operational cover in the absence of colleagues.
  9. Web-Based Information: Support the maintenance of comprehensive web-based information, ensuring accuracy and timeliness, and making updates to web pages as required.
  10. Transaction Processing: Process transactions through the finance system and/or online store, ensuring necessary authorisation is obtained and querying anomalies as necessary.
  11. Data Security: Ensure all data is stored securely, accurately, confidentially, and responsibly, understanding and adhering to personal responsibilities under GDPR.
  12. Team Contribution: Proactively contribute to the work of the whole Registry team, both routine operational tasks and in response to ad hoc requests or projects.
  13. Additional Duties: Undertake additional duties as required by the Director of Registry, appropriate to the grade.