Support Worker
4 weeks ago
About the Role
We are seeking a dedicated and compassionate Support Worker to join our team at Riverside. As a Support Worker, you will play a vital role in enhancing the lives of our customers by providing personalized support and empowering them to achieve their goals.
Key Responsibilities
- Deliver structured support and risk management to our customers
- Lead on co-producing bespoke support and move-on plans
- Engage customers to meet agreed outcomes and develop life skills
- Assist customers with day-to-day support and tenancy-related matters
- Identify and promote opportunities for employment, education, and training
- Signpost customers to appropriate external support services
- Support customers to be 'tenancy ready' and financially independent
- Ensure the safety of our customers and follow local safeguarding procedures
- Record and update clear, factual, accurate, strengths-based customer information
Service Delivery
- Facilitate the referral process into the service and assess potential new customers
- Contribute to the delivery of a housing management service
- Work with customers to maintain a safe environment
- Resolve difficult and challenging situations
- Develop and maintain local partnerships
- Carry out day-to-day administration and operational duties
About You
- You will have experience of delivering structured support and risk management
- You will be a team player with a caring, empathetic, and flexible nature
- You will be able to work in a challenging environment and prioritize tasks to achieve results
Why Riverside?
- We value diversity and inclusivity
- We offer competitive pay and generous pension
- We invest in your learning and personal development
- We have a wide range of benefits
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