Retail Sales Specialist

4 weeks ago


Southampton, Southampton, United Kingdom Machine Mart Full time
About The Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our range of workshop power tools and equipment.

Key Responsibilities
  • Provide outstanding customer service and support to customers in-store and over the phone
  • Offer expert advice and guidance on our products, including technical equipment and workshop solutions
  • Work collaboratively with colleagues to achieve sales targets and exceed customer expectations
  • Stay up-to-date with product knowledge and industry developments to provide informed advice to customers
  • Contribute to the development and implementation of sales strategies and initiatives
What You'll Need
  • Previous experience in sales or customer service, preferably in a retail environment
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers
  • Strong product knowledge and technical skills, with the ability to explain complex products in a clear and concise manner
  • Ability to work in a fast-paced environment and meet sales targets
  • Basic computer literacy and proficiency in using sales software
Benefits
  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Staff discounts and rewards scheme
  • Access to training and development programs
  • Collaborative and supportive team environment
About Machine Mart

Machine Mart is the UK's leading specialist retailer of workshop power tools and equipment. With over 40 years of experience and a nationwide presence, we are committed to providing exceptional customer service and expert advice to our customers. Our team is passionate about delivering outstanding results and exceeding customer expectations.



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