Senior Retail Team Leader

5 days ago


Metropolitan Borough of Solihull, United Kingdom LIDL Full time

Job Description:

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As a Deputy Online Store Manager, you will play a vital role in supporting the Store Manager in leading the team and driving sales growth. This involves managing cash processes, monitoring stock integrity, and inspiring colleagues to achieve their best.

About the Role:

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This exciting opportunity allows you to take ownership of the store in the absence of the Store Manager, leading by example and supporting your colleagues to deliver exceptional results.

Key Responsibilities:

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  • Supporting the Store Manager in leading the team and driving sales growth
  • Managing cash processes and monitoring stock integrity
  • Inspiring colleagues and creating a positive work environment
  • Leading the team to achieve their full potential every day
  • Monitoring and managing KPIs, ensuring the store meets targets
  • Providing excellent customer service and helping with customer queries
  • Ensuring compliance with Health and Safety laws, standards, and guidelines

Requirements:

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  • Experience leading and developing a team in a fast-paced retail environment
  • Excellent communication skills to engage with colleagues and customers
  • A knack for time management, delegation, and problem-solving
  • The confidence to support your team through every shift
  • A pride in providing outstanding customer service
  • The ability to monitor, manage, and improve KPIs

Benefits:

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  • A competitive salary between £35,000 - £42,000 per annum
  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Ongoing training and development opportunities
  • Enhanced family leave
  • Plus, more benefits tailored to your needs


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