Restaurant Front of House Professional

1 day ago


Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

About Us

Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company with a long history of providing exceptional guest experiences.

Job Summary

We are seeking a highly skilled and experienced Guest Services Host/Hostess to join our team at Four Seasons Hotel Hampshire. This is an exciting opportunity to work in a fast-paced and dynamic environment, where you will be responsible for providing exceptional service to our guests from the moment they arrive.

Key Responsibilities

  • To provide warm and welcoming greetings to all guests, responding promptly to their needs and requests.
  • To take reservations and manage seating arrangements, ensuring that all guests are seated efficiently and effectively.
  • To maintain a thorough knowledge of menus, menu ingredients and daily specials, being able to make recommendations to guests accordingly.
  • To have a complete understanding of server stations, their daily assignments, personal timing patterns and maximum workload capacity, ensuring seamless communication and coordination between teams.
  • To be familiar with frequent guests and their preferences, tailoring your service to meet their individual needs.

Requirements

  • A minimum of 2 years' experience as a Host/Hostess in a Five-Star hotel or resort.
  • Excellent verbal and written English skills, with good knowledge of basic arithmetic and attention to detail.

Benefits

  • Competitive salary of £28,000 per annum (on target earnings), comprising a base salary of £23,795.20 pa plus service charge (typically circa £800 per month).
  • Opportunities for career development and progression within the company.
  • Access to a range of benefits, including a Group Personal Pension Plan, Bupa Dental Insurance, Employee Travel Program, and more.


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